Best First Tech Job Credential 7-Day Free Trial, Then Paid
Google IT Support Professional Certificate
The most accessible entry point into a technology career — built by Google for complete beginners, recognised by major employers including Walmart, Bank of America, and Google itself.
IT Support is one of the most reliable entry points into technology — with over 1 million people enrolled in this program, it has launched more first tech careers than any comparable credential.
What You Will Learn
The Google IT Support certificate is the most beginner-friendly tech credential available. It was built from the ground up for people with zero technical background — no prior computer science knowledge, no networking experience, no coding required to start. Over 1 million people have enrolled since it launched, and it consistently produces first tech jobs for career changers from retail, hospitality, administration, and other non-technical fields.
- Understand how computers work — hardware, software, and operating systems
- Set up, configure, and troubleshoot Windows and Linux systems
- Understand networking fundamentals — TCP/IP, DNS, DHCP, firewalls, VPNs
- Perform system administration tasks — user management, file permissions, backups
- Apply IT security fundamentals — encryption, authentication, and threat identification
- Write basic Python scripts to automate repetitive IT tasks
- Provide effective technical support and document issues professionally
Who This Certificate Is For
This is the right starting point if you want to enter technology from any non-technical background and need a structured, verified credential to get past the first screening. IT Support roles exist at virtually every large organisation in the US, the hours are predictable, and the career path — IT Support → Cybersecurity or Systems Administration → Cloud Engineering — is one of the clearest in technology. Google, Walmart, Bank of America, and T-Mobile have all committed to recognising this certificate in their hiring processes.
✅ Strengths
- Most accessible tech credential for complete beginners
- Google, Walmart, Bank of America directly hiring graduates
- Clear career ladder to cybersecurity and cloud
- Python automation module adds real technical depth
- Self-paced — works around any schedule
❌ Limitations
- Entry-level salary ceiling without further certification
- Competitive applicant pool — many graduates, many applicants
- Python section challenging for complete non-coders
No affiliate links: Crebilo earns nothing if you enrol.
Data note: salary, job-market and cost figures on this page are rounded estimates drawn from US Bureau of Labor Statistics data and the provider’s own published information at the time of writing. They change often, so confirm current numbers on the provider’s website before you decide. Our rating is our own editorial assessment; see our Editorial Policy for how we review courses.
